Smart lock complete after-sales installation and acceptance criteria are like this

When you place your order and purchase Indron Smart Lock, we have just provided you with a series of after-sales services. In the end, it is Indron's consistent after-sales service.

智能锁完整的售后安装与验收标准是这样的

Professional, high-efficiency, standardization and thoughtfulness are the basic qualities that Indimone’s after-sales service personnel should possess. In terms of specific development, the professional is knowledgeable about the smart lock and the installation process, and can be proficient in operating every step of the installation; That is, the agreed installation time, advance planning of travel routes, ready to install products and tools, to arrive on time to install; specification that each step can be handled according to Indonelon service rules; thoughtful service personnel that dress must be neat, courteous service The quality of service, delivery, and cleaning of rubbish are guaranteed.

Prepare the installation phase

智能锁完整的售后安装与验收标准是这样的

After-sales service personnel need to contact with customers and confirm the specific installation time, check the purchase of Indonelon smart lock information, in advance to plan the order of the on-site service, travel routes, check out the goods model, quantity, color, etc., and will install the smart lock Tools need to be included in the toolbox and work documents must be prepared to ensure that all items are carried and that the time for home visits is on time.

On-site installation

Adhere to the user's home requirements, take the initiative to courteous greetings and produce relevant identification information. Before the installation, the smart lock product was provided to the user one by one for verification, after which the official work was carried out.

智能锁完整的售后安装与验收标准是这样的

Each step must be performed in accordance with the regulations to ensure that the specification is carried out. The main and auxiliary parts are installed correctly and in place. There are no errors.

Delivery stage

After the installation is completed and the tests are all normal, the installation tool will be included in the tool box and cleaned up on the ground.


When delivering users, they must take the initiative to teach the user how to set fingerprints, passwords and other unlocking methods, demonstrate the authority of the administrator, inform daily use and maintenance precautions, and store cautions for warranty cards, emergency keys, manuals, etc., and leave Service contact information.

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